FAQs

Frequently Asked Questions (FAQs) – Electric Hair Clippers & Hair Dryers

Welcome to the Sengar International FAQ page! Here, we’ve gathered the most common questions we receive about our electric hair clippers, hair dryers, and related products. If you don't find what you're looking for, feel free to reach out to our customer support team.

1. What types of hair clippers and hair dryers do you sell?

We offer a wide range of electric hair clippers and hair dryers designed to meet the needs of both professionals and home users. Our products include:

  • Hair Clippers: Corded and cordless clippers, including adjustable blade models, and specialized trimmers for beards and hairlines.
  • Hair Dryers: High-performance dryers with multiple heat and speed settings, including ionic dryers, travel-sized dryers, and professional-grade models.

Check our product pages for specific features, specifications, and options.

2. How do I choose the right hair clipper for me?

Choosing the right clipper depends on your needs and preferences. Here are a few tips:

  • Corded vs. Cordless: Cordless clippers offer greater flexibility and convenience, while corded clippers tend to provide more power for longer grooming sessions.
  • Blade Adjustment: Look for clippers with adjustable blades if you want versatility in cutting lengths.
  • Motor Power: A higher motor power is beneficial if you have thick or coarse hair.
  • Accessories: Consider if the clipper comes with different comb attachments, cleaning tools, or cases that fit your grooming routine.

If you're still unsure, feel free to contact our customer service for personalized recommendations!

3. How do I choose the best hair dryer for my hair type?

To pick the right hair dryer, consider the following factors:

  • Hair Type: Fine hair may benefit from a dryer with lower heat settings to avoid damage, while thicker hair may require a more powerful dryer.
  • Heat and Speed Settings: Look for a dryer with multiple heat and speed settings for customized styling.
  • Ionic Technology: If you have frizzy or dry hair, ionic dryers help reduce frizz and lock in moisture for smoother results.
  • Weight: For ease of use, especially if you dry your hair often, consider a lightweight model to reduce arm strain.
  • Attachments: If you prefer a specific hairstyle, look for dryers that come with different attachments like diffusers or concentrator nozzles.

4. How do I care for and maintain my hair clipper?

Proper maintenance will extend the life of your clippers:

  • Clean Regularly: After each use, remove hair clippings and clean the blades with a brush (often included in the package).
  • Oil the Blades: Apply clipper oil (usually provided with your clipper) to the blades to keep them lubricated and running smoothly.
  • Replace Blades: Over time, the blades may dull. Check the manufacturer's guidelines for when to replace the blades.
  • Charge or Store Correctly: For cordless clippers, ensure the battery is fully charged before storage, and avoid leaving the clipper plugged in for too long.

5. How do I clean and maintain my hair dryer?

To ensure your hair dryer remains in good working condition:

  • Clean the Filter: The air intake filter can accumulate dust and lint, affecting performance. Clean it regularly with a soft brush or cloth.
  • Avoid Moisture: Never submerge your hair dryer in water. After use, make sure it's completely dry before storing it.
  • Don’t Overheat: Give your hair dryer a break if you're using it for long periods to prevent overheating.
  • Inspect the Cord: Ensure the power cord is free from damage and avoid wrapping it too tightly when storing it.

6. Do you offer warranties on your products?

Yes, all of our electric hair clippers and hair dryers come with a warranty. The specifics of the warranty (duration and coverage) vary by product, but typically, we offer a 1-year limited warranty on all electrical components. Please refer to the product manual for detailed warranty information or contact our customer service team.

7. How can I return a product?

We want you to be satisfied with your purchase! If you are not completely happy with your hair clipper or hair dryer, we accept returns within [X] days of purchase. Please ensure the product is unused, in its original packaging, and includes any accessories or manuals that came with it.

To initiate a return, please contact our customer service team at [email] or call [phone number]. They will provide you with the necessary return instructions and a return shipping label.

8. Do you ship internationally?

Yes, we offer international shipping to most countries. Shipping rates and delivery times vary based on the destination. You can see the available shipping options at checkout when you place your order.

9. How long will it take for my order to arrive?

Order processing typically takes [X] business days. After your order has been processed and shipped, the delivery time will depend on your location and the shipping method you selected at checkout. Domestic orders usually arrive within [X] to [Y] business days, while international orders may take [X] to [Z] weeks.

10. Can I track my order?

Yes! Once your order has shipped, we will send you an email with a tracking number and a link to track the status of your delivery.

11. What payment methods do you accept?

We accept the following payment methods:

  • Credit and Debit Cards (Visa, MasterCard, American Express, Discover)
  • PayPal
  • Apple Pay
  • Google Pay

Your payment information is securely processed, and we never store your card details.

12. Do you offer gift cards?

Yes, we offer digital gift cards that can be used for any product on our website. You can purchase them directly on our site in various denominations.

13. Are your hair clippers and hair dryers suitable for professional use?

Yes, many of our hair clippers and hair dryers are designed for professional use in salons and barbershops. These products typically feature stronger motors, longer cords, and durable construction to withstand daily use.

Check the product specifications for professional-grade features, or contact us for specific recommendations.

14. How do I contact customer support?

If you have any questions or need assistance, please contact our customer support team via:

  • Email: bandugroup@gmail.com
  • Phone: 9925771735

We’re happy to help and usually respond within [X] business hours.

If you have any further questions or need more information, don't hesitate to reach out. We're here to help

Sengar International